I excitedly took a group to Aquagrill, once one of my favorite seafood places in the world,
raving all the way. As a former NY'er I've had many meals there but hadn't made it back in 3 years. The verdict: I'll pass from now on.
These people serve a lot of seafood and I used to marvel at how fresh it was. But that's changed. The Maine whelks were still dirty, for example. That wasn't the case when I had them before. There were oysters that had lost their texture that no one should ever serve.
The service is spotty. My waiter would disappear for long stretches of time, forget to bring drinks, etc. And the busboys constantly want to take dishes with food on them.
They resent requests for anything. Most of our interactions were with them and they're downright belligerent, making no attempt to please or communicate with diners.
I now think the place is about average and will head to Soto or Yasuda instead.