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Annoying phone call with BarFry employee

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Annoying phone call with BarFry employee

mla19 | Mar 11, 2008 01:14 PM

A month ago, I made a large reservation at BarFry for 9:00 this Saturday so that I could celebrate my birthday with 12-15 friends. The people with whom I initially spoke were very accomodating.

Now I just called to firm up the plan and the person was pretty rude. He told me that I'd better tell my friends that my party is called for 8:30pm because if we're not all there by 9pm, he's going to give my table away.

I mean, come on. There are nicer ways to ask a group to please be on time and I would never expect them to hold the table for us if we all strolled in at 9:45pm. But people are coming from all over Manhattan and this guy gave me the impression that they could not care less about my large group (and large bill) and would just do their best to fit us in somewhere among the masses, if and only if all 15 of us are there at 9:00 on the dot.

I know this place is popular and busy, but I made a reservation a month ago and my 15 person party is just as profitable to the place as 15 random people would be. I just expected a more welcoming phone call. He just really left a sour taste in my mouth.

It's so hard to book larger groups in NY, especially at newer, more popular places. Restaurants want no part of it. But I may look around for alternatives now. Any ideas? Sigh

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