I go into a local fast/casual burger place today. They have two registers with signs over them that say "Order Here," but there isn't an employee at either register. I go to the register closest to me, and wait. Someone finally notices me, greets me, and, as I start to place my order, says, "I'll take you order at this other register, sir."
"Why can't we use this register?" I ask.
"This is my register, sir. I have to use this one."
"That might be your register, but I'm here," sez I. And the blank stare ensues.
And, if you mention it to a manager, they completely miss the point of customer service, and prattle on about logging in, and register accounting, and passwords, etc.
Is it just me?
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