Here's my report of a recent lunch. I'll keep it brief.
- Food: I had a lamb burger. It was the most overcooked lamb i've ever had. Nearly sawdust. Asked the waitress about it being overcooked; she said that the kitchen ALWAYS makes their lamb burgers well-done. REALLY?!?!?! A place run by Govind Armstrong ALWAYS cooks lamb well-done? Either she's outright lying to my face, or this place is a sham of an upscale burger joint. Re the rest of the burger, like the harissa, but the tomatoes were incredibly tart and i had to remove some of it. Bun was good, but nothing to write home about. ON a brighter note, the onion rings were really quite tasty, and I enjoyed my friend's pickle chips. But I didn't come here for the rings. Bottom line, the burger was just terrible.
- Service: Party of 2 got seated right away. There were only 5 parties seated. Took about 15 minutes for someone to come over and take our order. We waved, we tried to make eyes... we were practically being avoided. Meanwhile, the waitress and the bartender were snapping pictures of each other at the bar, chit-chatting and doing everything besides coming to serve us. After we finished, i jokingly asked my dining partner what he thought the over/under would be on how long it would take to get the bill. He said 10 minutes despite the fact that there were now maybe 6 parties in there (maybe 12 people total). Sure enough, it took 8 minutes for them to check in on us, and another 4 to actually get the check. Not that there was any VIP treatment... other people around us seemed to have to suffer through the same indifferent service.
Definitely don't recommend it.