When You Can't Work From Home: This Week in Hospitality

On Sunday, March 8, I left New York for a trip to London, joking with one of my coworkers during my last restaurant shift that maybe the trip would get extended if the coronavirus ratcheted itself up...

Z & Y Restaurant to pay workers $1.61 million in back wages

Melanie Wong
by Melanie Wong 2 months ago

“… Z & Y has agreed to pay 22 workers $1.61 million in a hefty wage theft settlement, including nearly $600,000 in tips that the workers say the restaurant withheld from them. The original complain...

Restaurants having tough time finding workers...

by gutreactions 5 months ago

Here in the New York metro area, I have heard the same complaint from a number of restaurant owners in recent weeks: can't find any help! Now that Covid protocols are being relaxed, restaurants are...

Restaurant Mask Drama

Melanie Wong
by Melanie Wong 1 year ago

" . . . While guests are allowed to remove their masks at their tables to eat and drink, they're required to wear facial coverings upon entrance, while waiting for seating and when moving around th...

"Shun, Don't Shame": How Hollywood Restaurants Are Treating Disgraced Diners in the #MeToo Era

Melanie Wong
by Melanie Wong 2 years ago

" . . . One other way of handling a horrifying guest is to follow the 'shun, don't shame' advice of Daniel Buccino, the director of the Johns Hopkins Civility Initiative. 'If somebody calls that yo...

Yuck...I'm being waited on by a sick server!

Beach Chick
by Beach Chick 12 years ago

I just refused service from a server who was sneezing and her nose was running and she was taking her arm to catch the drip..so frigging gross. Isn't there a law against serving food to the public...

La Taqueria to pay $500,000 in labor settlement

Melanie Wong
by Melanie Wong 3 years ago

" . . . The five former employees alleged, among other claims, that they had been forced to work 10-hour days without overtime pay, and were denied sick leave. Their accusations led to an investiga...

Restaurant owners backtracking

by Gastronomos 4 years ago

This is one side of a story found on the interwebz: "I would like to address the post about Jamis Kitchen and the Fishermans Platter that was served under par Thursday evening . I appreciate any...

How much do bussers/runners make in a fine dining restaurant?

by santaclaws 6 years ago

I'm a server at a casual dining restaurant and make about $100-$150 a night on average. I'm considering a job running food or bussing at a Del Frisco and was wondering if anyone knew how much they ...

No Piece of the Pie by Food Chain Workers Alliance

Melanie Wong
by Melanie Wong 5 years ago

"... According to the report, food is now the largest employment sector in the United States, after growing 13 percent from 2010 to 2016. While the number of food sector jobs has increased signi...

Professional waiter/waitress- a dying breed?

by TheTrout 13 years ago

My wife and I had a great anniversary dinner last Friday evening at Sage. The food, as expected, was excellent. We chose Sage because we've been fans of the restaurant since Anthony was cooking in ...

How do you feel about waiters clearing dirty dishes and then serving food without washing their hands in between?

by johnb 6 years ago

Seems to me that's asking for transmission of germs. In some restaurants different people do these jobs, but I'm sure not in all. Are there any laws directed at this? I can't say for sure this is...

Can I get a job as a wait staff person? What do I need to know?

by genoO 6 years ago

With the never ending posts about tipping and food servers, there are some questions that come to my mind. In all service industry jobs there is a training period and skills that need to be deve...

What are some of the more irritating and/or interesting questions diners ask servers about wine?

by Capone 6 years ago

Looking for hopefully answers from servers or former servers on questions about wine that stand out because of the frequency with which they were asked or because they were unusual or interesting i...

Skimpy Pours?

by opinionatedchef 6 years ago

I am not a very experienced drinker, but years ago, I discovered Cosmos, which I really love, mostly because I am MAJOR into fresh citrus and not sugar; I often order Asian influenced foods and I d...

Is tipping in cash better for the server?

by piwakawaka 10 years ago

My father (from NZ where tipping is *NOT* the norm) is insistent on leaving the tip in cash when on holiday in N Am so that it can't be pocketed by management (he usually pays by credit card). But ...

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