The History Of How Publix Became A Southern Grocery Staple

Publix's status as a southern grocery chain staple comes down to a few key factors, with the most notable being the quality of customer service offered at each location.

Southern hospitality is found aplenty at the regional grocery chain, with employees offering personalized assistance to customers with an eagerness to please.

It also offers the Publix Guarantee, which encourages shoppers to return any item that's not totally satisfactory, and actively maintains a positive work environment for employees.

Beyond its great customer service, each Publix location has a bakery and deli which stock unique, Publix-exclusive items that keep customers coming back.