We used to spend all our money at The Wine House but, due to the recent treatment my husband received from an extremely rude staff member, we have decided to take our business elsewhere.
We saw a flier from another store advertise a certain wine for a price, and since we were going to go and do our shopping at The Wine House anyway, we took the flier to see how much The Wine House charged for the same bottle. It turned out that they were charging just a little bit more so, we decided to ask someone about perhaps a price match. The one staff member we asked glared at my husband, took the case in question from our hands, and just walked away. How unbelievably rude. All he had to say was, "Sorry... we don't do that." We will not be going to The Wine House again.
What we used to like about The Wine House was the knowlegeable staff, nice service, great variety (it was like a candy shop for us!) and on top of it all, great prices. We also love WineExpo on Santa Monica but, they just don't carry some stuff (you know what I mean). We also love Wally's but, their prices are a little bit high (however, their tent sale is one of the best wine sales in the L.A. area).
I'm sure there is another shop in Los Angeles that is just as good if not better... help us find our new wine shop!