Restaurants & Bars

Willow - Pittsburgh

Aimee | Jun 30, 2004 01:06 PM

Tried Willow on Camp Horne road last night.

The place was packed and when we arrived at 7:25 we were told we would have at least a 45 minute wait and were given one of those blinking coasters that light up when your table is ready (we had made 7:30 reservations). There were three bartenders behind the bar and they were having such a tough time keeping up that the 'computer guy' pitched in and washed all of the glasses that were stacking up on the bar.

The decor is very nice with lots of wrought iron 'willow branch' accents, cool greens and sofas around the fireplaces.

After 2 drinks and 2 hours we decided to just call it a night and went back to return the coaster. We were told they had been trying to locate us and that some of the coasters were not working and were seated immediately.

After a very good crabcake and lettuce wedge we waited for our main course for about 30 minutes while the waitress kept apologizing and checking on the status of our order. We finally cancelled the order and were waiting for our check when the entree arrived(we were splitting) It was red snapper which was so overcooked that the edges were hard, after one bite we sent it back and said we just wanted the check. The manager came over and apologized and removed the entree from our bill.

All and all a rather long but not really unpleasant evening. It was clear that the staff was doing what they could on the second day the place was open but they definitely have a lot of kinks to work out.

The menu is interesting but not hugely innovative and they have a decent wine selection.

We already booked for the Grand Opening on the 15th so we'll see how they are in a couple of weeks.

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