We have been to this restaurant twice in the last six weeks. The first time was fantastic...we had an amazing server who had to go back to Sicily the following week....something to do with immigration, work visas etc. We were very impressed by the food, service and general ambiance. The first floor is very pleasing visually.....the second floor not as much. We returned to this restaurant on the Friday night before Christmas and had a totally different experience. They must have been having staffing problems that night as we were served by people who looked light deer caught in the headlights, or on Xmas break from first year at George Brown College. We pointed this problem out to the manager part way through the meal and efforts were made to improve the situation, and the desserts were complimentary. Still.....this should not happen. So.....same restaurant, six weeks apart, and totally different experiences. Hopefully the first experience was more indicative of this nice neighbourhood restaurant near Ave and Dav.