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Vermillion experience

stebro | Nov 20, 201409:32 AM

We were visiting Chicago recently from out of town. Five of us dined at Vermillion for the first time. It began as a great experience. The food was very good, as was the service. I was a little put off when, as we were browsing the wine list, the waitress highly recommended a white wine that turned out to be over $100/bottle, but we ordered a $40 sauvignon blanc that was nice. At the conclusion, they brought the check, we provided credit cards, signed and got up to leave. As we were standing up to go, I took a quick glance at the check (I know, we should have looked at it sooner). I noticed a $160 charge for wine. I called over the waitress and asked for an explanation. Her response: "Oh, they left that on. I told them about it and thought it was taken off." At that point, of course, they offered to take the charge off our credit cards. We waited and waited for this to happen. It took about 45 minutes, and they still hadn't processed the credit, saying there were computer problems. It would have been nice if they offered us a dessert or at least coffee, but no such thing. The extra wine charge eventually was removed. However, the experience left me with some concerns. Too bad, because the dinner was very enjoyable otherwise. I guess one lesson is to always review the check before paying. We almost paid $120 extra for this oversight.

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