Restaurants & Bars

Manhattan Pizza

Una Pizza Napoletana - Steer Clear


Live your best food life.

Sign up to discover your next favorite restaurant, recipe, or cookbook in the largest community of knowledgeable food enthusiasts.
Sign Up For Free
Restaurants & Bars 35

Una Pizza Napoletana - Steer Clear

skrillcakes | May 20, 2007 05:12 PM

Seriously the worst service I have ever experienced. At 6 pm, all the 2-top tables but one are taken, with 4 separate 4-top tables wide open. They insist on seating my friend and I in the last remaining corner 2-top, making a woman roll her baby in its carriage out of the way while I climb over her. They explain that the tables for 4 are reserved for parties of 4 or more who may show up. Fine. This attitude is irksome, but if that's the policy, so be it. Then they give us one menu for two people. OK, possible oversight. The waitress asks if we know what we'd like to order LITERALLY 15 seconds later. I've barely had time to even realize we only have one menu. We start looking at the menu, and 30 seconds later, the other waiter comes and asks us if we know what we'd like. I have no idea why they're being so pushy, maybe because we're young and from the neighborhood, we don't give the vibe they would like? I have no idea. 1 minute later, we put our order in and have to ask for water. Then she comes and basically slams the glasses and bottle down on our table. It is obvious something is rubbing them the wrong way about our presence.

The pizzas themselves were definitely good, and didn't take long to come out. Quality fresh ingredients and nice taste. But it's $21. For bread, tomatoes and cheese. It's pretty exorbitant - borderline ridiculous. $18 was enough.

After we're done eating, we wait 10 minutes for the check (while the staff fawns over Lou Reed and Laurie Anderson, who have just come in) and then when we ask for it, she shoves it in my face as if to say "here, now get out." We did, and happily. Without leaving a tip.

It is unacceptable to charge these kinds of prices and try to be a bastion of New York pizza authenticity without having your service game tight. You have a manifesto about flour, why not take a little time to give your staff some hospitality training? I've never felt this condescended to in a restaurant, especially one in the neighborhood that is meant to be a casual spot in the Italian tradition. Never again on this place.

Want to stay up to date with this post?

Recommended From Chowhound