I went down to Edgewood Eats last night and took the GF. It's between home and work, and I liked the selection of trucks. I like Eat on Monday (even though it was Tuesday), so I'd have one truck I liked.
Our first round was good. Eat on Monday provided a cute little blue cheese burger, and the hayaa roll guys made a nice spicy pork bun.
Then - disaster. GF went to the Thai on Wheels and ordered a single duck taco - she was thinking of one of those tacos, and a true mexican taco across the plaza.
The Thai taco took _over 45 minutes_ . There wasn't that much of a crowd (Little Green Cyclo had a crowd), but when she got her number, and waited for 5 minutes - doing the math - she'd be standing there for 45 minutes. No chair, sunset in her eyes, can't leave in case they call her number.
She's persistent so she waited for her food. Adding insult to injury, the taco was slathered with some kind of cream sauce that she didn't like the looks of, so she threw it away.
I had a mixed experience at the Hawaiian Grill truck, where they seemed to have lost my order. Everyone else got their musubi in under a minute, mine they finally asked me after 10 minutes of waiting. At least they were apologetic, and it was only 10 minutes.
That kind of awful experience tars all food trucks. She'll never go to any food truck event again.
1) If the wait for food is over 10 minutes, you should warn before they buy.
2) if your food truck is fast (some items are premade, or you just have your act together), advertise that!