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Is it ok to not tip in this situation? [moved from Manhattan board]


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Is it ok to not tip in this situation? [moved from Manhattan board]

psawce | Jul 17, 2007 02:03 PM

I would love to hear what people think about this. I went to a favorite E. Village Italian the other night that is well regarded on this website. When ordering, the waiter failed to recite the evening's specials. When asked if there were any, his response was simply "No". A few moments later my partner and I heard a waiter at an adjacent table expertly reading an elaborate list of specials. Shortly afterwards I called this second waiter over and asked him why we were not read any specials. His response was that the chef had just released the specials for the week (it was about 7:30 pm on a Sunday night) and they had not been previously available to order. I have never heard of anything like this before so a few moments later I called our original waiter over and asked him why we were not read any specials even though we asked, but other customers currently where. His answer was, "the restaurant was really busy". He offered no apology. I told him I was a regular customer, was very dissatisfied and would appreciate it if the restaurant could do something to appease us. A few moments later a server brought us out a single dessert to split, which looked like a tarimisu. Nevertheless, I was really annoyed about this. The first waiter just didn't feel like reading us the specials, and it was clear that the second was covering up for the first. It didn't look like there was any management on staff that night so I'm not sure there was anything else to do. Although they brought us a free dessert, we actually didn't want more food. But we would have loved to have heard the specials. We hadn't been out to eat in while, and I had been talking the restaurant up for some time. My partner wanted all their heads on a plate. I was content just to pay the bill to the penny and not leave a tip but I really was pissed about it. The blatant carelessness, the lying and the meager attempt to compensate more or less ruined our meal. Was I justified in not tipping?

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