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Terrible Experience at Centre V in Vail


Restaurants & Bars 6

Terrible Experience at Centre V in Vail

ddavis | Oct 3, 2008 10:04 PM

I had looked forward to trying Centre V, which is in the Arabelle hotel in Vail. I thought it odd that a high-profile restaurant in Vail had not had any mention on this board, despite the fact that it opened in January and, therefore, would have been in operation through the majority of the ski season. So, tonight my wife and I went with high expectations but with some concerns. Unfortunately, the evening was wasted.

We arrived at 7:00 p.m. with a reservation. We were promptly seated -- actually offered almost any table in the restaurant since there were only five other tables occupied. There were at least four servers for the six tables that were occupied. We were given menus and a wine list and were served water. Within five to ten minutes we had ordered a bottle of wine (a Syrah) and then we waited. At 7:35, the waiter came to the table obviously flustered and told us they could not find the wine we had ordered and that he had tried to find a replacement but could not find a Zinfandel. (Huh?) At any rate, he offered us another bottle that was satisfactory.

Unfortunately, the rest of the evening was not satisfactory. From that point on, it took an hour and a half to eat appetizers and entrees. The food was good, but not great. It may have seemed better had it not taken so long to get it. My wife had a Lyonnaise salad and a salmon dish. I had Oysters Florentine and a braised lamb shank.

We had no desire to prolong the evening with desserts, so we just asked for a check. The food was comped. We paid only for the wine. (And for those of you who hyperventilate about tipping, I tipped 20% of what the meal would have cost had the food not been comped.) I do appreciate the fact that the waiter realized how bad things were and I told him I appreciated it. Unfortunately, it doesn't matter. We will not be back. Like many who eat at the restaurants in the Eagle River Valley, we are only here a few weeks a year and we want good food and good service. We do not want to waste an evening, so we will not repeat a bad meal to "give them a second chance."

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