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Tasca - is it common not to seat incomplete parties? [moved from Boston board]


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Not About Food 77

Tasca - is it common not to seat incomplete parties? [moved from Boston board]

thegirlwholovestoeat | Jul 20, 2009 08:15 AM

We had a reservation here on Friday at 8pm for a party of 10. When we arrived at 7:50 only 8 of us were there and the hostess (very rudely) told us that we had to wait for everyone to arrive. At 8:15 we were still waiting outside because the bar was too crowded and we were ready to sit down and order some sangria and a few plates to start. We spoke with the manager who would still not let us sit and informed us (again very rudely) that we could not sit without the whole party and if they weren't there in five minutes our table would be given away. Our entire party finally arrived at 8:25 and when we went to check in the manager said it was too bad she had already sat our table (with a walk-in party) and we would have to wait for the next 2 tables of 5 because she wouldn't be able to seat 10 again that night. Is this common? I was completely shocked at this ( I understand if there were only 4 of us here) and after being in the industry for the past 4 years would never refuse to seat an incomplete party if they had a reservation. The customer service was completely appalling and, even though I really like the food and the price, I will have a hard time going back there. We were out of options and ended up at Golden Temple who took us immediately and we had a great dinner with awesome service.

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