I participated in a recent thread that included a debate of the merits (or lack thereof) of Summer Shack, and I firmly was on the "it sucks" side. Notwithstanding that, I found myself in the Delta terminal at Logan this afternoon, choosing between Legal's Test Kitchen and Summer Shack. Based solely on the menu, my parents and I chose Summer Shack (it was more the case that we didn't care for the LTK menu, but Summer Shack it was).
So first the bad: service was really ditzy. We were greated at the entrance by a sign that read "Please Wait To Be Seated," and even though the restaurant was nearly empty at 1:00 and a number of employees were milling around, we were greated only by the sign and not by a human being. After several minutes, I finally went up to the bar and asked if we could seat ourselves. Instead of seating us, we got the nod to seat ourselves, so we grabbed menus and chose a table.
Inserted into the menu was a page of specials, including a BBQ arctic char sandwich. I ordered this, but five minutes later the waitress came back to inform me that that was yesterday's special. So I switched to the fried fish sandwich on the regular menu. We later noticed that one of the two blackboards on which the specials are listed still listed the BBQ arctic char sandwich.
That's it for the ditzy service. The rest of the service was competent, and the service from the guy who looked to be in charge was very good (although he was nowhere to be found when we were looking to be seated initially). I should also note that I have always found Summer Shack's service to be decent (young but enthusiastic), even though I have rarely enjoyed the food.
So on to the food: As mentioned, I had the fried fish sandwich. The fish was heavily battered, which struck me as inappropriate for a fish sandwich. But this was a design flaw, not an execution flaw. Although I would have preferred less batter, or just breading, the fish was moist and the sandwich filling. My dad had the fish and chips, which comprised a more generous portion of the same fish that was in my sandwich and a more generous serving of fries than was served with my sandwich. My mom ordered baked scrod, which she also enjoyed.
Bottom line is that although our lunch is not going to win any culinary awards, it was well executed, tasty and filling: I may not be rushing back, but it didn't suck, either. The tab, with three soft drinks, came to $48.