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Spring Restaurant . . . Yelp Eats 2010 FAIL!


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Restaurants & Bars

Spring Restaurant . . . Yelp Eats 2010 FAIL!

chicagopaint | Jun 28, 2010 08:40 PM

I WAS really torn on how to review this restaurant - pretty good food but horrible Yelp Eats experience and horrible Yelp experience. (Also, Yelp moved my review from Spring to Yelp Eats 2010 even though my negative review was not just for my Yelp Eats experience, but for Spring itself. Tacky.)

I made a reservation for 2 for Yelp Eats 2010. We were all set to order the tuna tartare, farm egg ravioli, barramundi, and sea scallops. However, when we showed up the menu was different than I remembered. I thought that I had made the mistake and looked at another restaurant's menu, but no. I came home and checked the menu posted on Yelp Eats 2010 and it was different. Our server never even mentioned it. I read on another yelp reviewer's post that the change was because they misread the promotion and thought it was for $35. Well, we weren't even offered the option to upgrade any of our dishes.

So we ended up ordering a bottle of champagne, 2 coconut lemongrass soups, 1 eggplant, 1 skate, 1 panna cotta, and one chocolate dome. Then, we each paid $5 extra to get 2 oysters each.

Overall, the food was good. The coconut lemongrass soup was so tasty, the skate was really great. However, the eggplant dish was a disappointment. It was nothing special, muddy flavors, and there was a lot of fried food on my plate, which I really didn't like, at all. It said it was supposed to come with grilled garlic scapes, but I never saw any. All I saw were big clumps of green been and other unidentified tempura. And, I could hardly taste the eggplant. Also, the oysters were a waste of $10 (2 orders). They were the tiniest oysters I've ever seen in my life. They were about the size of a sour patch kid. And one of my oysters was unbelievably tiny even in relation to the three other oysters. It was a little bit of a let down. They tasted great, but were underwhelming because you hardly had an opportunity to taste them.

Our server was very nice and informative. But, upon learning that he never even mentioned or explained the menu change, I am pissed! When I read the menu, I was really disappointed but thought it was my mistake. No, it was Spring's mistake. You are a business, try reading and confirming details before you participate in a promotion! No one mentioned the change when they called to confirm my reservation (even though I mentioned that we would be participating in the Yelp Eats promotion), when we showed up, or when they gave us the changed menu.

How disappointing from what would otherwise be a great place to eat.. And, it is only a couple blocks from where I live. I think the restaurant should have conducted themselves in a more professional manner, maybe told me about the menu change and explained themselves for the dramatic changes to their Yelp Eats menu. I don't think I will be going back to Spring based on how they handled this.

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