My husband and I were visiting my sister who has just moved to the area, and we went to Solomon's Pier so we could get a bite to eat on the water. The experience was a disaster from start to finish.
It was a good 20 minutes before our server even approached us--we should have known that things would not proceed well from there, but we were guests of my sister, and didn't want to make a fuss. We placed our orders and waited another 20 minutes for our drinks. We asked the server to wipe our table (it was still dirty from the party before us)-- she never did it, oh well, we'll live. After our meals were served, we asked our server for utensils, which she carried out and handed to us. We had to ask for napkins too, and drink refills--to which our server replied, "Would it be OK if I went to the bathroom first? I've been holding it for two-and-a-half hours." Uh, okay. After we finished our meals my sister and husband each ordered another beer, and I asked what the desserts were. Our server told me the kitchen was closing so I needed to place my dessert order promptly. I ordered a piece of chocolate cake and decaf coffee.
Fast forward twenty minutes. I approached the server at the bar about getting a refill on my decaf, and she informed me that they were closing shortly and all the coffee had been dumped. I asked, aren't you open till eleven? Winter hours now, my server confirmed, and another helpfully added, "we don't make the rules, we just live by 'em." Okay, fine. My companions and I continued chatting and then we were approached by a third, who explained that they were closing and that we had been told they were closing, that they had been patient with us and now it was time for us to leave.
At this point we were fed up. I have never received such incredibly rude service in my life, and as someone who worked in the hospitality industry for many years, to say to a customer "we close at 10:00--you have to leave" at 9:55 is simply unheard of. I advise those in search of dining on Solomon's Island to choose the superior Stoney's across the street.