Well, not totally suprising (from earlier CH commentary), but the custard machine was down again last night. And also not surprising...the communication in the back was discombobulated and/or slightly unorganized...and yet again, not surprising...the overall service for a Danny Meyer establishment was very friendly/pleasant. And let me tell you...the Shack Burgers are delicious. I was completely surprised at how good they were. I ordered a double (well worth it) as well as a Taxi Dog, just to give it a try. The toppings of the hot dog (carmelized onions, etc.) was very good but the dog (a water dog, not grilled) was blah. I'm not a fan of boiled hot dogs, so this was slightly dissappointing. As for the crinkle fries. They were okay. Average, but good. But the shack burgers are great. Looking forward to another visit.