I went to Panico's for the first time in nearly a year on Saturday night and while the food was excellent, as usual, the service was somewhat disappointing. Has anyone else noticed this recently?
Examples of the disappointing service:
After being seated, we had to wait long enough for us to wonder if someone was coming over and when the waiter arrived, all he said was "are you ready to order?" We had to ask about specials.
We weren't checked on at all after receiving our entrees, nor were we asked if we wanted to order another bottle of wine or anything else
We sat with an empty dessert plate on the table for 20 minutes before it was removed and the check was brought.
I'm just used to much more attentive service - I felt like we received the level of service that I'd expect to get at a chain. Was this just an off night, perhaps?