Reading some of the posts below, I have to say that if a place has been in business for some years and has bad service or food, we really have to blame the community. The service here in Milwaukee is usually terrible. Right after we moved here from New York we actually thought it was like a dis on us (because my husband has a bad accent) but then realized that's just the attitude. People here are more concerned with getting a ton of food for the price, never mind quality or atmosphere. So, from a restaurants point of view, how will they attract good waiters when the respect and wages are quite low? On the other hand, when we went to L'Etoile, which was good but certainly not the best restaurant I've ever been to, the service was fine but has this wierd quality like the waiter assumed we were some kind or rubes who might not know what morels or sweetbreads were, and this dinner must be a really super duper special once in a blue moon occasion. And we do clean up pretty nice. I think that unfortunately there is not much demand for real fine dining establishments, at least not enough to form a "critical mass" of good places that will raise the bar for everyone. Think of how different things are in tourist towns. Sigh. I hope things improve here.