Tony Hu's restaurants are well respected. Lao Sze Chuan, Lao Shanghai, Lao Hunan, Lao Bejing and the new one Lao You Ju. I have always enjoyed them. Never had a problem.
Until yesterday when our family ate what may have been the worst meal we've ever had anywhere - at Lao Bejing.
I know it was Christmas. They were busy but not slammed. It was relatively early. We had a reservation, but there were tables available.
First problem: our waitress didn't speak English. Couldn't answer any questions. Barely understood our order when we pointed at the menu item.
We waited almost a half-hour for anything to be served. What came were three entrees - no soup; no appetizers.
They ran out of proper forks and handed us plastic forks when someone at our table requested one.
Someone told us they ran out of hot and sour soup.
About 10 minutes later came an appetizer and another entree.
About 10 minutes later another entree and another appetizer.
And all the food was oily.
The waitress spilled beer on me and didn't replace it or attempt to clean it up.
They attempted to remake the soup, but when it came - at the end of the meal - it was tasteless (it takes more than 30 minutes to make soup properly) and gelatinous due to the amount of corn starch thickening it.
Is the Tony group of restaurants overextended? Was it a fluke? Just an unfortunate one-time glitch? Anyone else had problems?