Restaurants & Bars


Gwendolen | May 10, 200807:30 PM

My friend and I went to Via Roma in East Windsor. Not impressed at all! Service was horrendous. Exceptionally slow and forgetful. One server for the entire restaurant.

First, we ordered a "primavera" appetizer which is normally known as "caprese" in other Italian eateries. The mozzerella was sliced so paper thin it fell apart, and there were only four slices. The tomato was one semi ripe plum tomato and very little dressing. The retail of this platter was probably, at most, $2.00. We felt really ripped off at $8.95.

For dinner, I ordered Eggplant Rollatini, and my friend ordered the Chicken Florentine. When our dinners arrived, I immediately questioned what the waitress brought out. Sure enough, it was Eggplant Parm. To some this may not be a big deal, but I really wanted the rollatini. She apologized and found out she only wrote "eggplant" on the ticket, and left it up to the kitchen to decide what that meant. It took about 20 minutes for my correct dinner to arrive, and by that time, my friend finished her meal. Her chicken was somewhat dried out, but otherwise she enjoyed it. The rollatini was okay, nothing out of the ordinary.

We asked for drink refills, and the waitress forgot. We had to ask twice.

The waitress kep at apologizing for her mistake, and it became very annoying after a while.

We asked for take out containers and the check. Containers came, but had to ask for the check again. Fifteen minutes later we finally got our check. We rather expected to see a discount or perhaps the appetizer comped, for the mistakes and forgetfulness, but was offered nothing except a request for our email addresses for email specials. No thanks!

Forget dining in and stick to the take out.

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