Ruth's Chris was a last minute Christmas Eve reservation. It is located in a gorgeous old plantation house. The atmosphere was wonderful! We each had separate appetizers - all of which were very good, but my favorite was the Ahi tuna in wasabi sauce. The wasabi sauce was wonderfully spicy. Unfortunately at this point the service began to fall apart and my drained water glass wasn't filled for a full 15 minutes and after asking 3 times for more water!!!! That was unacceptable in my mind! Which brings me to our waiter. He was unfortunately quite bad. When asked a question about wine he explained that he knew nothing about the wine list and asked in a very put upon voice whether I'd like to speak to a manager about the wine. I don't expect the waiter to be an expert, but really he should know something, anything about wine, and if not, then there should be someone other than the manager whom he could get to answer questions! Anyway, for whatever reason, our wine did not arrive until after our steaks had already gotten there and not in time for the appetizers. I would have asked him about the wine, but we didn't see him again after we ordered until well after we were done with our appetizers and into the steaks. Both my dining companions got the fillet medium rare and both were beautifully done. I ordered the rib-eye medium rare and again was unfortunate enough to get it overcooked. It was more medium-well done (whereas the fillets were cooked almost more rare than medium rare- yumm!). Otherwise the steak was wonderful and the asparagus and fries we ordered with it were good as well. Overall, it was a good experience minus the bad waiter and my overcooked steak. I've definitely eaten at better steakhouses in Texas, but the beautiful plantation house at the Richmond location makes this Ruth's Chris a little different. I'd probably go back again - and order the fillet!