Just looking for advice--
I was at a wedding reception at a local restaurant and one of the servers spilled an entire salad plate on my jacket. I was offered free drinks, etc., but asked instead that they pay for the cleaning.
Unfortunately, after much effort, my cleaners was unable to get the stains out. I have never been in this situation before--what are my options at this point? Is the restaurant responsible for the replacement cost or the value at the time of loss? How do we value it (I no longer have the receipt for it)?
Don't want to go talk to the restaurant manager unprepared. TIA for your help.