A recent exchange on the Washington, DC board prompted this thought process in my brain:
There's a restaurant in Washington I used to love. Food wasn't great, but good enough, and the atmosphere really made the place. It's in a beautiful townhouse with over-the-top decor. Super romantic. Lots of nooks and crannies. Very comfortable chairs. Dim lighting. The works. It's independently, locally owned. And it's in a great neighborhood that has few other good options.
But in recent years the food at this place has become so awful, so inexcusably bad, that I stopped going - and starting steering friends away from it too.
The problem is: I really want this restaurant to be good. It has everything going for it except the most important thing: the food. (Oh, the service has also gone downhill.)
Is there an equivalent of a restaurant "intervention?" Has anyone, as a customer, successfully saved a restaurant that became awful? I'm envisioning a sit-down with the owners but the thought seems so presumpuous, so embarrassing, that I can't imagine doing it.
Thoughts, anyone? Can this restaurant be saved?