A few months ago my boss took me to Reka's for lunch. He is a semi-regular, so they were very attentive to us. I had the $9.99 lunch special. I hadn't been there in years, but was pleased. It was basic, classic Thai food. Flash forward to yesterday, I wanted to take my spouse there.
We walked in about 12:45 and the place was completely empty. The waiter looked a little pissed as he felt the need to change the background music from soft rock to Thai. The hostess/waitress makes a big deal out of selecting the full menu and wine list from her table, and seated us. I open the menu to look for the lunch menu, and it is absent. I asked for it and she feigned surprise that she did not include it. I absolutely felt, and so did my spouse, that she deliberately did not bring the lunch special menu to us. So as we were looking over the menu, I asked about the soup of the day. The waiter yelled it across the room. I asked if we could substitute, and he said there would be a $2 charge.
Ordinarily I am cool with add-on charges, but the menu did NOT say "no substitutions", and when I went there with my boss, they let us substitute, and the same waiter told my boss "no problem! whatever you want!" That's two strikes. The place is empty! You would think that the staff would be more accomodating and friendly.
The rest of the meal was uneventful and during our meal, only one other table came in. I am willing to give this place another try, but my patience is running thing.
I reminded my spouse about a total opposite experience we had at Turkishe Meze in Mamaroneck. We went for lunch, the place was not very busy, and the staff was very attentive. They helped to explain the menu, made sure everything was okay, and upon leaving they made sure we had a take out menu (and I think even gave us a coupon) and thanked us for coming. We left on a happy note.
I guess you have to admire Reka's tenacity for being able to stay in business this long.