General Discussion

Reheat or Remake when sending back a steak?


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General Discussion 41

Reheat or Remake when sending back a steak?

Shane Greenwood | Jan 22, 2009 07:01 PM

We were at a steak house restaurant in our neighborhood that is considered very good. Service is great and entrees go for $25 to $45 a pop. I ordered a bone-in rib-eye and my wife ordered a baseball cut filet mignon, both medium rare.

My wife cut into the fllet and sliced off a couple of chunks. We saw it was very rare on the inside so we politely sent it back. They reheated her steak and brought it back after several minutes. The main piece of steak was closer to medium. The other chunks were very well done. Despite the temperature problems, she was hungry and didn't want to wait, so she ate it and enjoyed it fine. But it caused us to question if this was the best approach.

Should a restaurant reheat the steak you send back, or should they cook you a whole new one?

Cooking a whole new one would have taken more time, which would throw off our meal together. But the quality of the reheated steak seriously suffered. I think they should have made a new meal for both of us so we could enjoy a quality dinner together (total bill was $120 with salads & wine).

What do you think?

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