This is the second year in a row I've found that hard-to-find kitchen implement (this year it was an icing tip, last year it was a doughnut cutter). They are professional and fast and the prices are reasonable (lower than other sites where i found the same products.)
I ordered Monday for something I needed by Friday. I figured if it shipped Tuesday or Wednesday I should be fine. But after placing the order I decided to call and make sure it would ship when I expected. The very nice man on the phone said they were pretty busy with Christmas orders, so normally it wouldn't ship until later in the week, but he promised to put a rush on it, no extra cost. I got it on Wednesday.
It's just so nice to deal with an online business that acts like a mom and pop store.