Went to Rama Thai with a group of 15 last night. Beautiful restaurant, very good food, HORRIFIC SERVICE! So bad we laughed histerically toward the end (or we would have cried). How do you count the ways a restaurant can drop-the-ball?
1.) Table set for 14, not for 15.
2.) 4 menus for all of us, took 15 minutes for everyone to get menus.
3.) Waiter took our drink order (wouldn't order wine the mark up was 300%). 1/2 our party did not receive their drinks for 2 hours! They received their cocktails after they received their food.
4.) There was one bartender for the entire restaurant, hence the 2 hour wait for drinks.
5.) We ordered appetizers when we ordered our cocktails. The appetizers took 1 hour to be served. We still had not received our drinks. Appetizers were served sporadically over a 20-30 minute period. We had two tables both of which ordered the exact same apps, 4 apps per table X 2 tables = 8 apps. When the waiters came out they had absolutely no idea which tables to serve them to. They kept on giving all the apps to the same table.
6.) The lights went out for a couple of minutes. We sat in the dark.
7.) They brought out drinks periodically, they were the wrong drinks, we drank them anyway. We were so happy to have alcohol!
8.) They brought out one persons meal!!! We'd been there 2 hours. We cheered!
9.) 10 minutes later they brought out another order. It took 15 minutes for them to bring everyone's order. The food was delicious.
10.) Had to find a waiter to bring us our check.
The restaurant bought our drinks.
We had a good laugh.
The food was good.
The site is pretty.