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Question regarding owners responding to posts.......................

jrvedivici | Feb 27, 201408:08 AM

I noticed on my local board that the management of a chain restaurant responded to a fairly negative review of a recently opened location with what seemed to be a polite and concerned response. They asked the reviewer to contact them/their management team to discuss her poor experience.

I notice the post by the management was taken down, removed by the Mods. I thought owners/managers etc. were allowed to post, respond to negative criticism, no?

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