I've been burned twice by these jerks. Or specifically, jerk. both times I called to make an order - once was for pickup, on the way to the restaurant, the other time (just now) was for delivery.
the guy answering the phone could not possibly have been a bigger A**h*le. I think he may even be the owner. It was the same one both times, the first time I hung up on him (3 months ago) but as they are one of the few places that deliver in Reston I called today for delivery as I cannot leave my desk.
rude, abrupt, condescending, and imperious. today I gave him the courtesy of telling him I thought he was incredibly rude and I wasn't going to continue my order, BEFORE I hung up on him. he was spluttering when I *clicked*.
how to they stay in business?