They are really trying to please, and I have to admit I'm pleased generally. First of all, while the prices haven't really come down the sizes of things like the small soup is considerably bigger than it was before.
Secondly the wait staff is both friendly and pro-active in being there for you. My wife had forgotten to order her chicken and rice soup and we were sort of looking around for our waitress. Instead another waiter saw us looking, came over and went and got the soup for us.
I had the Reuben and I have to say, it was pretty darn good. I had it with pastrami and the sandwich, while not Brent's quality, was very satisfying. They have also increased the size of their side potato salad, so that's another plus.
Finally they have made the parking time longer before you have to pay anything and we got out of there without forking over the old $1.50 or whatever it was, even with validation.
Keep up the good work, Lenny (and Lenny came by the table and handed out a small sample of their lemon pound cake to each of us to try).