I've been wanting to discuss this for a while, and really hope some current or former pizza shop owners, workers and drivers can respond.
An increasing number of delivery pizza places seem to be charging a modest "delivery fee." I really don't understand this fee. The drivers (i've known a few for different companies) are using their own cars and pay for their own gas, at least at the couple of places I know of. They're not company cars or something so we do we have to subsidize them as customers?
I admit when it started, I was sorely tempted to stop tipping or tip lower, but I quickly ascertained that the driver doesn't get the fee and just began complaining to the owners of the fee. But most of these are chain places and they don't decide whether or not there is a fee, they've said they have no control over it.
I've pretty much quit getting delivery because of the fee. I don't understand levvying it and it makes me irritated to pay it, so I just pick it up now.
Can someone explain why this fee exists if it's not going to the drivers?