I'm a long time fan of Pasta Mia in Adams Morgan - I guess I'm a sucker for the huge portions, reasonable prices and fairly decent chow. So, last night, I introduced a friend of mine to the Pasta Mia cult and it really got me thinking about just how crazy the owners of that place are and made me really wonder how crazy I am for still being a customer.
I spent most of the day yesterday emailing back and forth with my friend about the "rules" she needed to know about at Pasta Mia. For example:
I told her I would get there in time to be in line around 6:00 or so, but she absolutely MUST be there by 6:30 or we wouldn't get a table. (she ended up being a few minutes late and despite the fact that the place was nearly empty, they still would not give me a table until she arrived).
Then, I had to make sure she knew she would have to pay with cash since they don't take credit cards.
I also clarified to her that the menu is relatively small and she dare not ask for anything special - in fact, it's best to not ask quesitons at all.
Once we were there and seated, my friend had the idea of taking take out home to her husband. She was quickly informed that the chef said that "would not be possible" since they don't have take out containers. Funny though, the leftovers from our huge portions were sent home in handy little styrofoam containers.
I also watched as another customer became livid because they would not seat him and his wife at the only remaining table, which happened to seat three. Since they were a party of two, they couldn't have the table. Instead, they were made to wait and a group of three guys who arrived at least 20 minutes later walked right in and got the table. Yet, this couple also tolerated this and waited until a two-topper was available.
So, my question to my fellow Chowhounds is, are any of you also members of the Pasta Mia cult and willing to tolerate this behavior? Am I crazy to put up with it? Whatever happened to taking care of customers?