Chowhound Presents: Table Talk with Yotam Ottolenghi and Helen Goh of Sweet: Desserts from London's Ottolenghi | Ask Your Questions Now ›

Site Feedback

Ouch - signing up is painful!


Site Feedback 7

Ouch - signing up is painful!

AnneInMpls | Jun 26, 2006 06:40 AM

Registering is a very painful process. I kept getting a "password is invalid" message, but there was no information about what would be valid.

The Help section is not at all helpful in this regard. I was unable to find anything about registering at all, not to mention choosing a password.

Turns out that (some? all?) punctuation characters aren't allowed in a password (a MAJOR security faux pas, by the way, as well as a user-interface no-no). If the password requirements are so strict, PLEASE add some hints on the register page on what a valid password would be.

And there's nothing on the first registration page that explains that you aren't registered until you respond to email. Check out a few major sites for their registration pages - places like Amazon, Yahoo, and others - for ideas on how to include enough helpful information to make registration a quick and pleasant process.


P.S. I have no idea if anyone else has already posted information about registration - the 20-posts-a-screen is so restrictive, and my dial-up connection slow enough - that I simply can't look for previous posts. If this limit isn't increased, you're going to see chowhound boards fill up with repetitive, redundant posts every two pages or so, with resulting frustration or lack of interest from the "regulars". PLEASE PLEASE PLEASE bump up the priority for the fix for increasing the number of posts that are displayed per page!

Want to stay up to date with this post?