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(Ontario) moderator accountability


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(Ontario) moderator accountability

atomeyes | Aug 27, 2012 08:50 AM


Not sure if I'm alone in my complaints and concerns regarding the Ontario board's moderators.
here's a quick summary of my issues:

-the moderator(s) post as the Moderator Team. There's zero accountability. You can't tell if there's one moderator or multiple moderators behind decisions. Other websites have moderators with usernames so we can actually put a "face" to the mods
- we have no way to contact a moderator about a concern or to have dialogue.
- posts are edited, posts are deleted. Zero explanation is given. No clue how a decision is made or why its made. Dialogue or contact would be appreciated.
-the policy that doesn't allow posters to post their own blog/review is silly. For example, people are quoting reviews from BlogTO (a website that profits from pageclicks) yet you can't quote an individual poster's not-for-profit blog. Shouldn't it be the other way around? Shouldn't we be actively promoting individual posters' blogs, since that would increase the number of posted restaurant reviews and increase discussions? It makes no sense.
-I'm "blacklisted" from posting about a particular Toronto restaurant because some moderator thinks I'm related to/friends with the owner. I wasn't given the opportunity to explain or defend my (lack of) relation. I can't post anything negative or positive about his restaurant. That is silly, is it not?
-I flagged a post due to a really stupid comment about pharmacists in a particular grocery store. I'm a pharmacist and I took offense to the ignorance behind the comment. Mods removed my reply, didn't remove the flagged post. How do I know if moderators even reviewed the flagged post? I don't get any sort of notification.

The Ontario page has declined in activity and relevance over the past few years. I still check it out of habit/boredom and I try to positively contribute to the page. The moderator team and its silly rules are making that really difficult.

There are other food websites out there and, after talking to a number of fellow foodies/bloggers, we all agree about the issues with CH. I'm hoping you can address these concerns, since I'm telling you that I am not alone.


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