We'll take it with a grain of salt as this was our first sub par experience at Neptune, however it was disapointing across the board.
We arrived on the early side (a bit before 7pm). The place was more than half empty, possibly because they have way sub par AC for a stifling evening like this one. We sat down and ordered a bottle of wine and then I went to visit the bathroom. While away, my GF was informed that they were out of that bottle (mid range) and she was upsold to the most expensive white on the menu (pet peeve alert!).
AFTER the expensive wine was uncorked, we were informed that they were already out of Lobster Rolls, the daily Bluefish Special and the Langostine Crudo. That certainly limited options a bit, but well the wine was already flowing...
The oysters were good with the exception of one PEI selection which was the worst tasting oyster either of us had experienced, it was obviously turned. We were told that that particular variety is naturally a bit more "fishy". Thanks, but I've been eating oysters for a long time, it was just plain bad. They did take it of the bill without us requesting they do so.
The Crab Louie Salad and Tuna RIbbons were good, however they were served on hot dishes which were obviously right out of the dishwasher (pet peeve alert #2!!). This was particularly unacceptable as they were not remotely busy.
We also tried the mussels for the first and last time. The mussels themselves were plump, but the creamy sauce was one of the most disapointing mussel treatments I have experiences. The sauce for the Calamari Fra Diavolo was tasty, however the calamari was poorly cooked and very rubbery.
Neptune has been a favorite of ours since it opened, however the NE is a bit of a trek for us. After a long week of business travel, we were looking forward to a rewarding dinner on Friday. We won't be rushing back too soon. It was disturbing to see Neptune really fail across the board from service, to food to comfort. Freinds had given us similar bad reports lately. Hopefully this is not a trend.