Last night we went to our regular Upper West Side sushi joint, Miyako Sushi, located on 91st and Amsterdam. As usual, we found the fish to be fresh and the sushi tasty, if unimaginative, but once again, what made the evening so enjoyable was the service. Perhaps a bit overattentive, but these people aim to please! They regularly give free appetizers or rolls (even for take out), hefty discounts on their already reasonable prices, and last night they even gave us some free hot saki. Last night we had seaweed salad, edamame, miso soup, spring rolls, four sushi rolls and two large hot sakes, and our bill was $38!!!
The problem is this place is never full. It makes me sad to see the sushi chefs sitting there with nothing to do, and they can't be able to withstand this much longer. I think they suffer from the fact that another sushi joint, Yuki Sushi, is one block up and opened before them so they have an established clientele (not any better in my opinion).
When we walked in last night we noticed that a new double doored vestibule had been installed so that the patrons would not be frozen by gusts of wind whenever someone walked in. I don't mean to knock Ouest, but even Tom Valenti doesn't care enough about his bar patrons to do something like that.
I think it can be tough to find good service in this town. Good food, sure. But service is a real challenge. Please go, I want these people to be rewarded for their good intentions.
PS -- in the spirit of a good chowhound, I will warn you that you should go for their sushi, not their traditional Japanese food. Their teryaki is on the dry side and the miso soup is average at best.