I asked for opinions last week, and ended up going to Metro on Friday night with a couple friends. In the spirit of giving feedback, here's my review.
Overall, my friends and I gave Metro 2.5 out of a possible 4 stars. I'll start with the food, which was pretty good. I had the soup of the day--curry snow crab. It was very flavorful, just a little spicy. However, there could have been more crab in it. For my dinner, I had steak frites. The steak was decent, not amazing, and cooked to my specification. But the frites now. The frites were AWESOME. I don't know what they did to them, but they were crispy and salty and great. I'm sure they, and the garlic butter gravy stuff under them, shaved about a year off the lifespan of my heart, but it was worth it.
One of my friends had the lamb chops and white beans. The other had duck breast with dried sour cherries and raddichio. Both were more than satisfied with their meals.
For dessert, we split the bananas foster torte and the fried chocolate beignets. Normally, I'm a chocolate maniac to the exclusion of all other tastes. But this time I liked the banana dessert better. The beignets were good too though, but be prepared for battered, deep fried balls of chocolate. It's pretty intense.
Based only on the food we tasted, the restaurant gets about a 3. But then you have to factor in service and atmosphere, which in my opinion bring things down a bit.
The guy at the front desk didn't know what the heck was going on. He seemed confused by the man who arrived right before us, who was claiming his reservation, and he seemed equally confused by my party. Getting names and number of guests wrong over and over again, assuming we were all together more than once even after we told him no, etc. It was kinda weird.
As he brought us to our seats, I realized that the restaurant is much bigger than I thought. When you first walk in, you're in a sort of smallish bar area with music (techno at one point--weird) and booths and stuff. You walk through there to get to a large back room, which is much brighter. THEN he brought us back behind this partition wall thing to an area that was dimmer and more secluded. Oddly, there were no speakers, so no music back there.
The decor does bring to mind Pizzeria Uno or some such place. I didn't find it horrible (except for the tables, which seem to be designed for maximum leg squashing and contorting), just not nice. Even if they put some candles on each table it might help. I don't know. Something is not right about the decor.
Our principal server was very friendly, but the restaurant does not seem to run smoothly enough to provide truly good service. We ordered everything all at once--drinks, apps, dinner. Two drinks came within 5-10 minutes, but the server told us the third had a piece of cork in it and would be brought out in a few minutes. It was another 10. Not good. Also, no bread was delivered to us during any of this waiting. Finally it arrived, and literally as I was reaching for a piece, they put my soup down in front of me. Timing is definitely off. AND they forgot to give me a spoon. Had to flag a waiter down for that. We were served our meals about a half hour later, which seems long, esp. since my friends didn't get apps.
The only other gripe is that the napkins are very linty! When you're wearing black pants, this is not fun.
Prices were okay. We ordered one soup, 3 dinners, 3 drinks, 3 coffees, and 2 desserts and the bill came to something like...yikes I don't remember. I think it was like $170 or so with tax and tip.
So yeah. Taking Metro as a package, I say 2.5. I'm gonna go back, but mainly because I live in the neighborhood and really want to like it. Next time, I think I'll request a table out front and just get drinks and a cheese plate.
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