Restaurants & Bars 1

MAS - No Mas!

FedUp W/ Bad Service | Jun 17, 2004 05:52 AM

Have now been to Mas twice ... I live in the area and have been looking for a new spot. My friends and I love to eat late and had high hopes for this place...

All I have to say is NO MAS! Although both times, the food was excellent, the service was outright horrendous.

Our first time, was a little after 2:30am - the four of us split a dozen plump and juicy oysters (beausolais, i think) that tasted very fresh, an order of gougeres (4 to an order, so, sadly, we only had one each, could have eaten 2 orders by myself) that were perfect, if not a little expensive for the amount you get, lamb wrapped with peppers on mashed potatoes and also a potato tart, all of which were outstanding. Food - thumbs up ...
Our server, a tall pretty young lady that obviously did NOT want to be there at that hour, spent the majority of time with other "patrons". She was difficult to flag down for more drinks or coffee, even though we were 4 of only 10 people in the place. A few of the other "patrons" that night, we later found to be employees, on our next visit. We were not deterred, food was good, drinks were good, only a late-night fluke, right?

Second visit was for dinner around 10. We did not have a reservation, but the hostess graciously seated us anyway, even though the maitre d', or manager (not sure) was apparently instructing her to do otherwise. The restaurant was almosg full and, we had no idea what he was telling her, but it seemed as though it wasn't in our favor. We sat, wanted to order wine, but had to ask for the wine list 3 times. Decided to just ask for the sommelier, had to ask twice before he came. Although helpful, it took too long for the wine to arrive. Then we finally ordered food and again the food was excellent. After a nice little amuse bouche of salmon with asparagus, we had a zucchini soup with crab stuffed blossom, tuna flash seared with hot butter and balsamic vinegar, first course. Second, swiss chard wrapped monkfish on spinach puree, baby leeks and french asparagus, bass on stewed carrots and fava beans. Then ramp wrapped lamb with artichokes and potatoes, and duck with pistachio nougat on wild rice.
All the food was perfectly seasoned and cooked. However, the servers were extremely terse with their table visits and their descriptions of the food were awful. They stumbled on almost every dish. Some of them even seemed contradictory to the menu we just read. So then desserts came and we were pretty fed up by then. I think they were a chocolate ice cream with a chocolate something, and a honey ice cream with a something. Like I said, we were pretty fed up by then.

Finally, in keeping with tradition, we had to ask twice for the check and were ABSOLUELY shocked at the bill. The bottle of wine suggested to us, which we have had at another restaurant was almost twice the price. The glasses of champagne poured for us at the beginning, when we trying to get ... nevermind, I think you get the picture. We paid, began to leave and noticed the maitre d' and the sommelier shmoozing some girls in the bar. We walked by our waitress, the maitre d', the sommelier AND the bartender and not one of them said thank you or good night.

Amazing ... no mas,no mas !

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