Ten of us went here on New Year's eve and all of us were greatly disappointed with the service, poor food, high prices, added to the fact that our reservation for 9PM was not honored and we were finally seated at 9:40 PM and finally given a menu and water at 10:15PM. But then again New Year's eve is a hectic time and not a fair time to review a restaurant so six of us returned four weeks later on a Saturday night. Major Mistake! This time our 6:30 reservation was honored. That is about the only good thing about this crowded and noisy place! The wine list is large and extensive with prices not to be believed! Want a bottle of decent wine? Expect to pay through the nose! Service once again was POOR! Staff appears to be totally lost and not aware of what to do. One example of "service" was the fact that as we were first seated and in the act of sitting down, one member of the staff plopped down a roll onto the bread plate! Oh yes.. the bread was never replaced during the meal. Service was POOR to say the least and not even worthy of a neighborhood Pizza joint. One member of the staff brought our the dishes so all of us could not be served at the same time. The Woman at our table were NOT served first. Huh? Portions were small and average in quality and high in price. Not impressed at all! We all choose not to have dessert and settled for coffee and tea. I recall that one member of our party had tea and to charge $ 3.75 for a tea bag really is outrageous. There is no Valet parking per se and instead there is an elderly woman outside who directs you to a parking spot (if available). Oh yes.. the NOISE level is unbelievable making any normal conversation almost impossible. After two plus hours in the place all of us were on the verge of getting headaches from the noise level! These days we all have seen really decent restaurants serving good food at fair prices fail and close. This place appears to be very very successful. Why? Beats us! We will not return and suggest that you go at your risk.
Marcello's La Sirena Restaurant
6316 South Dixie Highway, West Palm Beach, FL 33405