Restaurants & Bars

Tried To Have Lunch At Fabbrica.....Never Again

Porto | Sep 22, 201102:09 PM

Walked in on my own to be seated in the main dining at about 12:20 this afternoon.
Waiter came by to take my beverage order, bottle of sparkling water $7.91
No issue with the price, it was as expected.

Room was empty but for a large table of 8 - 10 people.
I waited, waited and waited seriously for 14 minutes, was looking at my watch.
I understand my waiter was busy with the large table describing the food and taking orders.
As he should, but with an empty room and at least 2 - 3 other waiters having nobody to tend too,
one may just possibly think of the guy sitting for almost 15 minutes with placing his lunch order.

I asked one of the non busy waitresses for my water bill as it was ridiculous I've been left to sit unattended in an empty dining room for so long. My waiter when told of my request did appologize and said he spoke to the manager who was willing to comp the water. I insisted to pay for it, although only having drank one glass from it and I was off.
It's most unfortunate the manager could not take a moment to come to my table himself.
Not impressed................


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