Although I have never been a restauranteur I have been an entrepreneur since dinosaurs roamed the earth.
My head spins when I see totally stupid moves by business owners.
Case in point:
Sound Bistro took over the Lobster Roll spot in Baiting Hollow. They opened at the beginning of the Season. I could tell that they were not quite ready to do business: Ill maintained parking lot, same old shabby curtains. too few (mostly inexperienced) servers, closed Tuesdays.
On the upside the food is great and much better than the old Lobster Roll.
Last week, at the height of the North Fork pumpkin picking season when Sound Ave is like Times Square, they decided to close on Wednesday too.
I fond this out when I called to make a reservation for a large group lunch for Wednesday. I was baffled so I asked why: "I don't know."
Who would know? "I don't know. Hold on."
Manager picks up: "Why are you closing two days a week at the height of the season when the roads are full of tourists?"
"All of our help went back to school."
All I can think is: Great planning. Bush league amateur hour.
On the other hand:
Il Giardino also opened at the beginning of the season. Also closed on Tuesdays.
We had dinner there Saturday evening. The place was packed. Adequate amount of help and running very smoothly. Fabulous food and service. The owner working the dining room to make sure all was well. BRAVO!!!!