I bought a Le Creuset cast iron skillet and used it for the very first time last night to make homemade corn tortillas. When I was cleaning up, I noticed what I thought was a little bit of residue built-up on the bottom of the pan, so I let it soak in some hot soapy water for about 20 minutes before scrubbing it with a sponge. The blackened spots didn't budge so next I tried a paste of baking powder and water. Still nothing.
After rinsing and drying the pan and inspecting it more closely, it would appear the surface pan itself is actually burned/scratched (the black spots are not food buildup/residue.) I used medium heat and a plastic spatula to make the tortillas so I am baffled as to how this could happen, especially after the very first use...not to mention really disappointed. I have already emailed Le Creuset's customer service. Anyone else ever run into this issue before?