I loved, loved Kopplin's - until my most recent visit, when I discovered that they've decided they will no longer serve decaf coffee due to its increased carbon footprint. Ditto on the skim milk, because they believe it has less flavor. (Personally, I like skim milk, and a rational person would acknowledge that this is a business, and they have a right to select their product mix, and I have a right to vote with my pocketbook, but the less rational side of me is really irritated that their product choices effectively push me out of their business since I can't drink caffeine for health reasons. It's the same reason that I question why they care if someone wants to take a large coffee to go - which they don't permit, due to what they believe to be quality reasons. Why not? What if I like it that way? Is there a "too rigid" in a service business? Curious issues. ..but I digress.)
Anyhow, they made a fabulous mocha with unsweetened chocolate. Is there anywhere else in town where they make these? They tried to tell me that they had plenty of caffeine-free delicious beverages but the hot chocolate wasn't that great without the coffee. Sigh.