Presently I have a Kamado grill purchased from kamado.com. It's about 8 years old, and is suffering all of the problems endemic to this manufacturer's product: the tiles are falling off, the body of the grill has large cracked, the center pin rusted shut, etc. I do manage to use the beast, but it's a major pain in the butt any time I go to fire it up.
So here's the question: Do I buy another one for $1000, knowing that I'll get somewhere between 5 and 10 years of use? Or do I buy a cooker from komodokamado.com for $3000+? The latter are very beautiful and at least claim to be better made, more durable, etc.
Another piece to the puzzle. Komodo.com has atrocious customer service. I know this for myself. And it is no unusual to see online complaints that kamado.com cookers arrived damaged, incomplete, etc., and that the company would not return phone calls, emails, etc. Again, I have direct personal experience of the company's lack of responsiveness.
So is $1000 for a komodo potentially $1000 thrown away, while $3000 for a komodo-kamado will at least bring me what I paid for??