After reading such loving postings, we decided to try Jewel Bako tonight and ordered the tasting menu (at $85 each). The plates and glasses are attractive, but we both found the food truly disappointing. A tiny something started us off accompanied by a long speech explaining it. That was followed by tasteless, overly salted broth, after which we had some equally undistinguished sashimi. I'd requested ponzu as I prefer it to soy sauce and had to plead to get it, being told the chef will only provide soy sauce as that's traditional. Okay, they relented. The soy beans were fine. Everything else was bland, tasteless and really not worthy of the price they charge. Even the chocolate cake was uninteresting and two chocolaholics tasted and left it.
One of the measures for me of service is when a restaurant neglects to refill my water, which happened here. I'm fine when it's a cheap place, but when you're paying (with drinks) something upwards of $200 for a couple, I expect the service to be efficient. Here they came around only to jabber and explain the fish, most of which we recognized.
Clearly we were beyond disappointed. We're fans of Sushi of Gari & Nobu, but this is a no return. I'd trusted reports on Chowhound and the Zagat numbers, and find it hard to understand why this gets such a superior rating. There are neighborhood sushi places I find better than this - and certainly when you consider the price difference. We thought this was pretentious.