Restaurants & Bars

Boston Area

Indigo in Needham MA

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Restaurants & Bars 5

Indigo in Needham MA

Richard | Apr 6, 2004 10:40 AM

Saturday night 4/2/04 and preceding Saturday night--
First Saturday everything was excellent: Gorgonzla
salad, crab cakes, duck, lamb, bread and dipping mixture. One week later disaster. Bread served partially frozen,same duck entree which was exquisite with delicious sauce and fruit and purried parsnip with touch of currant the first visit, was served with
parsnip mixture not completely puried with lumps and flavorless and cold, with some dates apparently taken out of box and tossed on top of the glob of cold parsnip, with no sauce, which was repulsive--other entree second visit was salmon-which was butterflied and overcooked,dried out,with cold, flavorless vegetables. Mushroom soup well prepared and gorgonzola salad consistently good on second visit. Timeliness of service was a disaster. First visit in around 7:00 PM out around 8:30 with no coffee and dessert. Second visit in around 7:00 out around 9:15 with no coffee and dessert. Obviously the restaurant
had problems the second visit. I believe everyone arrived at the same time around 7:00 there was a shortage of wait staff and the kitchen which must have been missing key personnel,was overwhelmed. For a
tab of $100 for two with no dessert and coffee and one bottled water, no alcohol, one should expect more than slow service, cold, poorly prepared food. In one week the quality changed from excellent to disaster. Other diners at adjacent tables, some who had come for a special occasion based upon previous good experience were sadly disappointed.

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