We visit Waikiki at least once a year and we always book in a dinner (and sometimes 2) at Hy's. I've been eating here for more than 15 years and I'm sad to say that the last couple of years have resulted in some very inconsistent meals and at times brisk and pompous service. We dined here last night and our meal was very mediocre, and that's being kind. Both the steaks we ordered were flavourless and lacked the flavour of the grill and did not have the dry aged taste that we've experienced in the past. They were edible but that's about it. We ordered Caesar salad for 2 (still very good), a small strip steak for me and a large rib eye for my husband and a side of creamed spinach. The spinach was the best part of the entrees. We ordered and were served and finished in under and hour. It was not a leisurely spaced out meal and I found our waiter to be quite brisk and straining to be friendly. We spent over $300 for the two of us - we ordered an expensive red, but even so there was no way this price tag equalled the food or the overall dining experience. I'd be interested to know if others have had similar experiences or feel the same way - I'm afraid they've lost a long term customer in me.